Last updated: 11.08.2026
This Privacy Policy explains how Morona International Private Limited (“toysm“, “we“, “us“, or “our“) collects, uses, discloses, and protects information when you visit our website www.toysm.in (the “Site“), interact with us in-store, or contact us by phone or email. By using our Site or services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
a) Information you give us directly
- Name, phone number, and email address (e.g., when you contact us, enquire about a product, or sign up for updates)
- Delivery or billing address, if you place an order with us
- Any other information you choose to share, such as feedback or reviews
b) Information collected automatically
- IP address, browser type, and device information
- Pages visited, time spent on the Site, and referring website
- Cookies and similar tracking technologies (see Section 4)
c) Information from third parties
- Information shared with us through social media platforms (Instagram, Facebook, YouTube) if you interact with our official pages
2. How We Use Your Information
We use the information we collect to:
- Respond to enquiries and provide customer support
- Process and fulfil orders, where applicable
- Improve our Site, products, and services
- Send updates, offers, or promotional communication (only if you have opted in)
- Comply with legal obligations, including tax and accounting requirements
- Protect against fraud, misuse, or unauthorised access
We do not sell or rent your personal information to third parties.
3. Sharing of Information
We may share your information with:
- Service providers who help us operate the Site, process payments, or deliver products (e.g., logistics partners, payment gateways), bound by confidentiality obligations
- Government or regulatory authorities, where required by law
- Successors, in the event of a merger, acquisition, or sale of business assets
We do not share your personal information with third parties for their own marketing purposes without your consent.
4. Cookies & Tracking Technologies
Our Site may use cookies and similar technologies to:
- Remember your preferences
- Understand how visitors use our Site
- Improve Site performance and user experience
You can disable cookies through your browser settings; however, some parts of the Site may not function properly if you do so.
5. Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Children’s Privacy
toysm is a toy store, and while our Site content may relate to children’s products, our Site itself is intended for use by parents, guardians, and adults. We do not knowingly collect personal information directly from children under the age of 18 without the consent of a parent or guardian. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
7. Your Rights & Choices
Subject to applicable law, you may:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, where applicable
- Opt out of promotional communications at any time
To exercise these rights, contact us using the details in Section 10.
8. Third-Party Links
Our Site may contain links to third-party websites or social media platforms (such as Instagram, Facebook, and YouTube). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies separately.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated version will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Morona International Private Limited (toysm) Morona international pvt ltd. 8/450/8, SM Building, Near Civil Court, Iritty Road, Mattanur, Thalassery, Kannur, Kerala – 670702
Phone: 86061 64616 | 82828 23383 Email: Info@morona.in GSTIN: 32AAUCM1275E1ZG